Privacy Policy for Texting Services
This Privacy Policy describes how we collect, use, and share information when you use our Twilio texting services (the “Service”). By using the Service, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
- Phone Number: We collect your phone number to send and receive text messages through the Twilio platform.
- Message Content: We collect the content of the text messages you send and receive through the Service.
- Metadata: We collect metadata related to your use of the Service, such as the date and time of messages, and delivery status.
- Usage Information: We may collect information about how you interact with the Service, such as the frequency of your messages and the features you use.
- Optional Information: Depending on the specific use case of our texting service, we may collect other information that you voluntarily provide, such as names, addresses, or other personal details, if needed to fulfill the purpose of the messaging interactions.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide the Service: We use your phone number and message content to send and receive text messages and to facilitate communication between you and us or other parties using the Service.
- To Improve the Service: We use usage information and metadata to analyze and improve the functionality and performance of the Service.
- To Communicate with You: We may use your phone number to send you important updates, notifications, or promotional messages related to the Service, if applicable and with your consent where legally required.
- To Comply with Legal Obligations: We may use and disclose your information as required by law or legal process.
- To Protect Our Rights and Safety: We may use and disclose your information to protect our rights, safety, and property, as well as the rights, safety, and property of others.
- For internal operations: We may use the collected information for internal operations, such as troubleshooting, data analysis, testing, research, and service improvement.
3. Information Sharing
We may share your information with the following parties:
- Twilio: We use Twilio’s platform to send and receive text messages, and your information is shared with Twilio to facilitate the Service. Twilio’s privacy policy applies to their use of your information. Refer to Twilio’s privacy policy for more details.
- Service Providers: We may share your information with third-party service providers who assist us in providing the Service, such as hosting providers, analytics providers, and customer support providers. These providers are obligated to protect your information and use it only for the purposes we specify.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the acquiring party.
- With your consent: We may share your information with other parties if we have your explicit consent.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
5. Data Retention
We retain your information for as long as necessary to provide the Service and as required by law. We may also retain your information for other legitimate business purposes, such as to comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Depending on your location and applicable laws, you may have the following rights:
- Access: You may have the right to access the information we hold about you.
- Correction: You may have the right to correct inaccurate or incomplete information.
- Deletion: You may have the right to request the deletion of your information.
- Objection: You may have the right to object to the processing of your information.
- Restriction: You may have the right to request the restriction of the processing of your information.
- Data Portability: You may have the right to receive your information in a portable format.
- Opt-out: You can opt-out of recieving promotional messages at any time.
To exercise these rights, please contact us using the contact information provided below.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the new Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
admin@dfw-rideshare.com or in writing at:
DFW-Rideshare.com
1012 W Eldorado Pkwy #563,Little Elm TX 75068